Patient Experience

Welcome to MDT dental online.

We are a patient orientated practice with your comfort and optimum dental health as our primary goals.

We have high standards for all aspects of your treatment. From your first phone call, through to all your treatment requirements and any follow up that you may require.

We want our patients to know that their welfare is our highest priority.

We aim to make our surgery unique by providing the very best dental techniques available. All carried out in our offices that are clean, efficient and relaxing. By using the very latest in equipment and techniques we can ensure that your treatment needs are met in an atmosphere that will put you at ease.

It’s important to our practice to ensure we meet the individual needs of our patients. We help patients make well-informed decisions before proceeding with any dental treatment. One of the many aspects we are very proud of at our practice is the care and sensitivity we use with our patients during treatment.

We understand how daunting a visit to the dentist can be for some patients and we try and make the visit as pleasant as possible.

We are also aware of the escalating cost of dentistry and we strive to provide value treatment without compromising our high standard of quality and care.

Making that first phone call for an appointment can be quite daunting so feel free to call and talk to our friendly staff. They will be able to answer any questions you may have and find a time that is suitable for you.

Same day emergency treatment is available at our Neutral Bay practice and for existing patients we also provide after hours emergency care.

First Patient Visit

We have appointment scheduling to ensure that your waiting time is kept to a minimum. We realise that your time is precious and we do all we can to make sure that we run on time. We do ask that you give us 24 hours notice is you are re-scheduling your appointment so we can arrange our appointment books and look after our patients who are on standby lists.

We have comfortable waiting room with the latest magazines, tea, coffee and refreshments. We also have bathrooms in the surgery for your convenience.

Once in the appointment we will take the time to listen to your concerns and gather the information that is necessary to help you make the best decision about your dental health. This is an important time for you to learn about your dental health for the short and long term.

Your Medical and Dental History

For our new patients we require you fill out a medical and dental history health form. This assists us to ensure we provide you with treatment of the highest quality. Any information you have provided to us will be help in the strictest of confidence.

To better suit our patients we have made this form available on line through this website. You can complete this form online and when you submit it, an automated message is sent directly to the practice. Otherwise please feel free to download the form and either email, fax or bring in to your next appointment.

Click here to fill out the form online or be redirected to the downloadable file.

Our Facilities & Dental Store

At MDT Dental we have state of the art equipment both in the surgeries and the dedicated sterilising area.

We have a separate play area for children which has closed circuit television with Foxtel and a Playstation 2.

We also have a large range of dental products available for purchase on-site Including electric toothbrushes, mouthwashes, interdental brushes, bleaching products, toothpastes, GC mousse and associated products. To check out our full range log on to www.dentalcareproducts.com.au. These products can be bought at the surgery or can be ordered on-line and delivered to your door.

Payment Options and Hicaps

Hicaps is available which enables you to claim from your health fund immediately. We have credit card facilities and take Mastercard, Amex and Visa.

Please click on the contact page or just call 9908 3466.